1. Highly personalized service
Credit unions are well known for the highly personalized and attentive service they provide to members. A 2017 American Customer Satisfaction Index Finance and Insurance Report found that members rate credit unions as having better service than banks, scoring an average of 82 out of 100. It’s part of what makes credit unions unique.
When you step through the door of , you know you’ll always be welcomed by familiar faces, warm smiles and friendly greetings. There are no impersonal tellers who don’t know you or your financial situation — just our helpful service representatives who treat you like family. No matter your age or stage, our MSRPs are happy to guide you through any monetary challenge and assist you in reaching your financial goals.
At WesTex Federal Credit Union, our outstanding member service means we’re personally invested in your financial well-being and only want to see your success. To that end, we’ll grant you a loan quicker than most big banks, graciously looking past some tarnished credit history and skipping the overly thorough background check. We also host financial education seminars for members and the larger community throughout the year, enabling you to broaden your money knowledge and to learn how to make smarter financial choices.
2. Increased value for your money
As a not-for-profit cooperative, your credit union has modest overhead and marketing expenses. is proud to pass these savings on to you in the form of low or no account fees, better loan terms and higher dividend payments on your savings.
According to a report by the Credit Union National Association (CUNA), which studied credit unions in New York from March of 2017 through March of 2018, credit unions provided average financial benefits that were equivalent to $85 per member and $178 per household. Another 2018 study performed by Bankrate found that 84 percent of the nation’s 50 largest credit unions offered their members checking accounts with no monthly maintenance fee. [Here at we’re proud to offer our members the same; our checking accounts are completely cost-free.]
We don’t have outside investors to answer to. This enables us to be more attuned to your needs without worrying about increasing our own worth. Our not-for-profit status frees us to offer you optimal terms on share certificates, savings accounts and more. It’s more money in your pocket just for being a member.
3. A voice in how the credit union operates
As mentioned, your credit union does not need to answer to stockholders. Instead, is member owned, operating with only your best interests in mind.
As a full-fledged member of WesTex Federal Credit Union, you have a voice in how your credit union runs. You are invited to cast your ballot in our [annual] elections in which we vote on a volunteer board of directors. The board is then charged with oversight of the credit union and forming all official decisions regarding the way the credit union operates. Our board comprises members of the credit union, just like you. This means the decisions they make will always be advantageous to our membership and to the general community instead of trying to pander to outside stockholders. We’re all about doing what’s best for our members.
4. A chance to give back to the community
We’re strong believers in giving back to the community. We support many community initiatives and organizations, and we are committed to making decisions that benefit the entire community.
When you choose WesTex, you’re choosing to give back to the community, too.
You are entitled to enjoy all of these benefits and so much more. Whatever your particular needs are, we’re here to help you manage your finances every step of the way. Call, click, or stop by today to learn how to make your membership work for you in the best way possible.
Experience the credit union difference.