Effective July 16, 2013
Dear Credit Union Member,
WesTex Federal Credit Union is upgrading our Bill Pay solution in order to enhance our security and protect your financial information. We are announcing new security enhancements that will change how you login to Bill Pay. Our upgraded security service will continue to allow you anytime/anywhere access to your financial information and will better protect your sensitive data.
Streamlined Login Process
After the upgrade, you may notice the picture & phrase that previously appeared when you logged in have been removed. In addition, you are no longer required to formally register your computer; the new system has technology to recognize if your computer has been used before to access the system. We are implementing a more secure and behind the scene process to validate your device (PC, laptop, tablet, mobile phone), username and password.
Enhanced Security Settings
Occasionally, when you login in, you will experience a new layer of security. Instead of asking challenge questions, you will be asked to validate your identity by entering a one-time security code during a phone call placed to your number on file. If a phone number is not available, you will be asked to contact customer support. This enhanced security feature helps safeguard your information.
If you have additional questions or concerns, please feel free to contact a member of our team at 806-765-5701 or firstname.lastname@example.org.
WesTex Federal Credit Union